Saturday, May 23, 2020

School Culture Coach

Help us spread joy! Kickboard seeks educators with school leadership experience who are passionate about helping others create safe and happy schools.
Kickboard per diem coaches guide fellow school leaders to cultivate the right mindsets, implement researched-based systems and practices that support positive behavior, and act on behavior data in order to create sustainable change in school culture. As a School Culture Coach you will work directly with school leaders, meeting them where they are on their journeys toward excellence and moving them continuously toward their culture goals by following the Kickboard Culture Data Cycle.

As our demand for services rises, you will be selected to facilitate onsite planning sessions with school leaders or lead training from the Kickboard Professional Services Framework. Our ideal applicant passionately values school culture as a critical component for learning.
Since our founding, Kickboard has worked to give educators the tools they need to create safe and happy schools where students and staff thrive. Given that the vast majority of our schools are comprised predominantly of students of color, it should not be surprising that the culture and climate work we do with schools inevitably intersects with issues of race and disproportionality in discipline. Promoting equity is a priority for Kickboard and we are intentional about situating the work we do that the intersection of school climate, cultural relevance, restorative practices, and racial equity.
Kickboard supports our nation’s most deserving schools. 97% of our schools receive Title I funding, and a large percentage of the children we serve are minority and come from poverty. Our work of helping to build joyful, safe havens for students to learn and thrive is much more than just a job, it’s a mission.

 

Experience:

This person has successful experience teaching in a K-12 classroom and has served in a school and/or district leadership role. This person should have experience leading data-driven change within a school organization and a proven track record for creating positive school cultures. Experience with the Kickboard software is not required but is a plus.

 

Required Skills:

  • Relationship-driven
  • Excellent group facilitation and engagement skills
  • Familiarity and experience with technology
  • Strong coaching and collaboration skills
  • Ability to use data to drive planning, action, and monitoring
  • Willingness to travel overnight

 

Benefits:

  • Competitive daily rate of pay
  • Schedule based on your availability
  • Paid travel expenses
  • Retention of travel loyalty rewards
  • Work alongside colleagues who love to learn and grow

Special Note: This is a home-based, per diem role. Some seasons are busier than others due to traditional K-12 calendars. While the daily rate provides consultants a very healthy income supplement, applicants should not expect a consistent income stream with this position.

 

How to Apply:

Please submit your resume and a cover letter that includes the following:
  1. How your background would benefit school leaders needing to manage culture change.
  2. Why you want to be a School Culture Coach at Kickboard.
  3. The content of an email you’d send to a school leader who has read  one of our most recent blogs and wants help implementing the highlighted practice in his/her school.
APPLY HERE

Support Specialist

Position Type: Part-Time Contract
Duration: June 23rd – September 30th with potential to extend to a permanent role based on performance
Compensation: Hourly rate commensurate with experience plus performance bonus upon completion of contract term
At Kickboard, we’re looking for a Support Specialist to ensure customer success during our busy back-to-school season.
This could be a perfect fit if…
  • You understand schools. You’ve worked in education, or you have family members who are lifelong educators. Improving our country’s education system makes you jump out of bed every morning.
  • Your co-workers describe you as a level-headed communicator who readily solves problems in high-pressure environments.
  • You are energized knowing that customers are depending on you. You’d never let a follow-up call go unscheduled or a task go unchecked on your to-do list.
  • You’re a team player. You’re willing to adapt to a changing environment in order to meet the needs of schools and educators. 

Responsibilities:

In this role, you will combine communication and problem solving skills with empathy for the day-to-day realities of educators to ensure all customer schools are successful in implementing Kickboard’s software platform.
Specifically, day-to-day activities would involve:
  • Scheduling and leading online training workshops for new customers. (No travel or in-person meetings required.)
  • Communicating with customers via email and phone. Ensuring timely and professional responses to software support inquiries.
  • Going the extra mile to ensure schools are successful with the Kickboard software including persistent communication and follow up.
  • Being the “first responder” problem solver when issues are reported and communicating proactively with the supervisor to troubleshoot.
  • Showing great initiative and creativity to support our customers, keep them happy and engaged, and ensure a strong retention rate.
Here are quotes from other Kickboard Support Specialists about why they like this job:
    • “What I enjoy most about working as a Support Specialist at Kickboard is having the satisfaction of helping school leaders and teachers solve issues that can help contribute to the success of today’s youth. I also love the support and team unity we possess here as a company in general. I enjoy getting up and going to work and never experiencing the dreaded “Sunday Blues”.” 
    • “Unlike many customer support positions, the interactions I have with the people we work with–teachers, principals, deans–are pleasant and based in mutual gratitude. We create relationships with our customers, and we are solving real problems in schools, which makes the job of being a support specialist rewarding and engaging.”
    • “The most enjoyable part was getting to work with a fabulous team that truly cares about educators and their school’s success. It was so enriching to support and build relationships with many school leadership teams while they were developing their Kickboard sites.”

Qualifications:

  • Outstanding relationship-building, oral and written communication, and presentation skills
  • Exceptional problem solving and dispute resolution skills
  • Takes initiative, skilled at multitasking and juggling several priorities at once
  • Detail-oriented when it comes to scheduling, communicating, and managing contact information
  • Strong PC and Mac skills, experience with online meetings a plus
  • Teaching experience and/or experience with Kickboard is a plus, but not a requirement
Special Note: This position is available from June 23rd to September 30th, with the potential to extend to a permanent role on the team based on performance. Applicants must be available for the entire duration to be considered for bonus financial compensation.

APPLY HERE

Thursday, May 21, 2020

Content Moderation Manager

As Skillshare’s Content Moderation Manager, you’ll work closely with our Platform Operations team to develop and manage our moderation operations across the platform. You’ll help shape the playbook for how we moderate content in classes and throughout the community, and manage the training, development, and day-to-day for a growing team of remote moderation agents. We’ll look to your operational mindset and natural coaching skills to ensure our moderation efforts are set up to scale with efficiency and quality top of mind.

The ideal candidate for this role has prior experience providing exceptional support in a customer-facing role (in either support, content moderation, or trust & safety), enjoys mentoring others, and is excited about building out new programs from the ground up that will help our team succeed.

What you'll do:

    • Track performance metrics (such as schedule adherence and productivity) and perform regular QA for a team of four remote moderation agents
    • Act as the point of escalation on complicated cases both with our moderation agents and across the Community & Operations department
    • Develop trainings for agents and disseminating ongoing updates around community and class guideline policy changes 
    • Iterate on and improve our ongoing class moderation operations, as well as develop a playbook for operations around moderation of other types of content and behavior on Skillshare beyond classes, working closely with our Trust & Safety team 
    • Lead ongoing audits of class content to ensure there is consistency in how our policies are enforced
    • Audit and improve our policies around guideline enforcement

Why we're excited about you:

    • You have previous experience in an in-house, customer-facing role with strong knowledge of content moderation and/or customer support on platforms with user generated content
    • You have exceptional analytical & operational skills – you’re able to build new processes from the ground up, in addition to improving those that exist
    • Your interpersonal & leadership skills shine through your ability to communicate clearly with a team and with agents on different levels
    • You’re proficient with Excel or other relevant BI tools (strongly preferred)
    • You’re familiar with Zendesk (strongly preferred)

Why you're excited about us:

    • Impact: Your work will shape how we moderate content across the platform as we scale, which has a direct impact on our community as well as our business.
    • Growth: You’ll have the opportunity to wear a lot of hats and take on more responsibility over time.
    • Our team: We have a passionate, talented team that is a lot of fun to work with.
    • Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
    • Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.
About Skillshare:

Skillshare is an online learning community for creatives. We have thousands of inspiring classes for creative and curious people, and millions of members who come together to find inspiration and take the next step in their creative journey. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.

Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We’re proud to be recognized as a top place to work by BuiltinNYC, Crain’s, and Forbes, in addition to being one of the five best places to work for women by Bpeace, and a top-rated workplace for dads by Fatherly. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.
 

Evaluation Specialist

The Evaluation Specialist will be a key member of the Impact Research and Evaluation team within the Research and Analytics Department responsible for managing the translation of research reports, tools, and findings to internal and external stakeholders. The ideal candidate is service-minded, flexible, detail-oriented, and energized by solving problems and sparking solutions through systems.

The role will either work from our Concord, MA office or could be a remote role.

Responsibilities include, but are not limited to:
  • Manage, design, and execute the strategy for investigating state validity;
  • Conduct learning experiences for Sales and Implementation teams to learn best practices for using research tools to convey Lexia data stories to school and district partners;
  • Drive dynamic strategies that lead field-facing teams to improve their utilization of research resources;
  • Collaborate within the Research & Analytics department to communicate datasource needs and to solicit feedback during solution-development;
  • Serve on cross-functional teams to develop solutions to improve the implementation of school and district partners, with data-insights;
  • Flexibly serve and support the Sales and Implementation teams as research and evaluation questions and needs arise from the field via email and phone consultations.

Requirements
  • Cover letter is required for consideration
  • Master’s degree in educational evaluation,  measurement, statistics, or a related field preferred;
  • 3+ years of research, evaluation, school/ district data leadership, or relevant experience;
  • Experience building data visualizations using Tableau preferred, and open to learning new data visualization tools, required;
  • Ability to translate non-technical questions into data-based evaluation solutions, with portfolio analysis and detailed progress-monitoring reports;
  • Enjoy creating solutions for other teams and then measuring the impact of the solutions through layers of people and metrics;
  • Strong understanding of statistical analysis and educational research and evaluation designs
  • Strong understanding of the evaluation needs of large school districts;
  • Ability to work both collaboratively and independently with high quality results on projects with short turnaround times;
  • Thrive in being innovative and flexible in managing solutions and in problem solving.
     

At Rosetta Stone we speak, learn, and interact differently, we embrace and thrive on these differences!  We deeply benefit from the diversity that each individual has to offer. We are dedicated to fostering a culture that celebrates unique backgrounds, ideas and experiences.  Rosetta Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, pregnancy, veteran status or any other status protected by federal, state or local laws.

 APPLY HERE

English Online Language Tutor

We Are Language Coaching 

I love working for Rosetta Stone because it gives me the opportunity to talk with people from all over the world. I've probably learned more from the learners than they've learned from me! It's always a source of joy for me when they recognize that they really can learn a new language and that they are making real progress! - Jean, 7 Years English Online Language Tutoring

We make the magic happen. We are bright and engaging tutors who facilitate small, safe online sessions that help learners produce speech and socialize in their new language. We motivate thousands of learners, serve as a bridge to help them communicate thoughts and concepts, and connect cultures in a way that ultimately changes lives. Can you bring that kind of magic?

You Are an English Online Language Tutor

Rosetta Stone Studio is searching for native speakers of English to facilitate a series of energetic online language classes for beginner to advanced students. Applicants MUST be comfortable with technology and have access to broadband Internet from a personal computer.

This is a work from home, part-time position. We are looking for candidates who can work early mornings (4am-12pm EDT), evenings (4pm-8pm EDT), and late nights (8pm-2am EDT) as well as weekends.
All About You
• You are a native English speaker 
• Completion of a Bachelor’s degree required 
• Teaching and/or tutoring experience preferred 
• Demonstrated ability to adapt content for client needs
• Proven proficiency with technology with demonstrated online platform experience in WebEx, Adobe, or any other web conferencing solutions preferred

At Rosetta Stone we speak, learn, and interact differently, we embrace and thrive on these differences!  We deeply benefit from the diversity that each individual has to offer. We are dedicated to fostering a culture that celebrates unique backgrounds, ideas and experiences.  Rosetta Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, pregnancy, veteran status or any other status protected by federal, state or local laws.

 

APPLY HERE

Tuesday, May 19, 2020

edTPA scorer

BECOME AN edTPA SCORER

Thank you for your interest in scoring the edTPA. Please review the following pages for additional information and to begin the application process:

Evaluator, IT - Data Analytics

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

 
Are you passionate about discovering insights and reporting the stories data tells? Do you have a sound understanding of the tools and techniques used to build descriptive, predictive, and prescriptive models? Do you use Python, R, Tableau, and similar products frequently? Are you an ABD or Doctorate prepared professional? This job may be for you!


Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Position Summary - A general statement regarding the overall objective of the position

The Evaluator is a member of WGU’s faculty. The Evaluator is a subject-matter expert and professional individual contributor with level knowledge within associated specialization/discipline. Evaluators apply their own subject matter expertise and experience utilizing a rubric created by program and assessment development faculty and applied consistent with WGU, Evaluation Department and team policies and procedures.  The Evaluator crafts personalized, robust feedback to support accurate scoring of student responses and in furtherance of student progress. Work plans and schedules for Evaluators are broadly defined and require the Evaluator to develop specific work plans and schedules to provide accurate and fair evaluations, with helpful (robust & personalized) feedback.  Evaluators cooperate within and between teams to meet the department’s commitment to students for a quick evaluation as defined by university leadership. An Evaluator maybe asked to contribute to the development of functional and organizational content, practices and objectives to achieve goals in creative and effective ways. Such contributions may involve working with other functions within the Evaluation Department and/or with other departments. High performing, experienced Evaluators coach/mentor team members and assist colleagues.

Essential Functions and Responsibilities - List of significant responsibilities and essential duties that must be completed in order to achieve the objectives of the position
  • The Evaluator’s work is situational and highly complex, requiring analysis and evaluation of student responses to assessment task prompts to achieve a secure, valid and reliable determination of competencies for degree programs.  
  • The Evaluator applies university, department and team policies and procedures in scoring work and crafting helpful, robust and personalized feedback to support students in developing competency and progressing with their degree program.    
  • On occasion, an experienced Evaluator maybe called upon to create and implement methods to improve student success and evaluation processes.  
  • The  Evaluators' work is critical to each student’s experience and success at WGU.    
  • The Evaluator works individually and collectively, as part of a content-specific team, to meet individual, team and department objectives to be accurate, fair, helpful and quick in an environment that is a great place to work.   
  • The  Evaluator works effectively and reports worktime accurately, in order to be good stewards of the student’s tuition dollars.  
  • The  Evaluator maybe called on to resolve student concerns or address student inquires.    
  • With general direction from a manager and course lead, Evaluators are self-managed, taking initiative and acting independently in completing performance assessment evaluations consistent with standard practices and policies and our commitment to students (i.e., accurate, fair, helpful & quick).    
  • When faced with an unexpected student response, Evaluators are encouraged and expected to collaborate with other evaluators, course  leads  and supervisors/ managers as needed to make a fair determination of competency.  
  • To be successful, Evaluators must be well connected and coordinated within their team, project teams and any applicable cross-functional groups.   
  • An experienced Evaluator maybe asked to propose or collaborate on new methods and procedures on new or special assignments.

Knowledge and Abilities 

 
  • Subject matter expertise in Data Analytics and appropriate advanced degree(s)/credential(s) relevant to evaluation content area   
  • Work experience relevant to evaluation content area, strongly preferred  
  • Strong understanding, acceptance and adherence to the tenets of competency-based education and the split faculty model  
  • Advanced strength in written and oral communication  
  • Demonstrated ability to discern evidence of competency within student submissions, including unexpected forms of response  
  • Demonstrated ability to use technology, adapt quickly to new processes and manage complex cognitive loads  
  • Demonstrated ability to collaborate with colleagues to ensure validity and reliability of evaluation across multiple raters, including deferring to the guidance of the team, course lead or supervisor/manager.  
  • Demonstrated ability to properly identify and refer student submissions for escalated care including but not limited to professional communication (i.e., articulation), originality, excellence awards, support in opening student submissions, content assistance, technology support.
  • Problem-solving skills: Investigates appropriate resources and involves partners when appropriate. Future-oriented. Assesses what will help or hinder achieving goals. Focuses on what is important.   
  • Interpersonal skills: Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure.  
  • Accuracy: Draws on facts collected from a broad knowledge of WGU’s goals and processes.  
  • Adaptability: Corrects behaviors and communication style to meet the needs of a wide range of situations. Tackles obstacles appropriately. Comfortable with ambiguity.   
  • Reliability: Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional integrity.  
  • Attitude: Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner.  
  • Initiative: Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and organization.  
Minimum Qualifications
  • Doctorate or terminal degree (for graduate-level instruction) in Data Analytics or closely related discipline (Data Science, Computer Science, Applied Mathematics, Statistics, or Business Intelligence) required . Education must be from an accredited institution. Education is verified.
  • Minimum 3 years of experience, teaching, or research in domains that require analyses of data in supporting decision-making, including collecting, querying, and consumption of data; constructing quantitative and stochastic models; deriving insights; programming to support models and decision-making; and reporting results to different audiences.
Working Conditions- This position is located in a home office setting. 15-28 hours a week required.
Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job.  Duties, responsibilities and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time.
#LI-JB4 #AA

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.